The above manufacturer warrants all doors sold under this warranty (except those doors expressly excluded from this warranty), for
one year from the date of shipment, and at the time of shipment, to be of good material and workmanship and to be free of
defects which would render said doors unserviceable or unfit for their ordinary, recommended use. Our products are shipped with product authentication sticker(s) and incorporate serial numbers that match your door purchase.

This warranty extends only to the first purchaser at retail of said door(s) and may not be enforced by any person to whom the said
door(s) are transferred. The parties specifically agree that the Palm Beach County, FL Court of Common Pleas is the exclusive forum which
has jurisdiction over any claim or dispute arising out of this transaction.


The manufacturer will, at its option, either (1) repair any door without charge, or (2) replace any door without charge in whatever
stage of fitting and/or finishing it was originally supplied by the manufacturer, or (3) refund the price received by the manufacturer
for any door, if the door is found not to comply with this warranty. However, written notice of any claim under this guarantee must
be given to the manufacturer promptly when discovered, and in any event within the above stated one-year period. You must
inspect each door immediately upon receipt. In the case of a defect reasonably discoverable by inspection of each door upon
receipt of shipment from the manufacturer, notice must be given within 10 days thereafter and before the door is hung or treated in
any manner. The manufacturer shall not be liable for doors repaired or replaced without its prior written consent. Action on any
claim for warp or for telegraphing may be deferred, at the option of the manufacturer, for a period not to exceed 12 months from
date of claim. If a door has been installed prior to such claim being made, the door must remain hung in the original installation
during the period of deferment, to permit conditioning to humidity and temperature. Any door repairs or replacements are to be
made at our plant in West Palm Beach, Florida, and the buyer shall, at their expense, return all products directly to that facility for
credit, repair or replacement. In the case a warrantable item is covered and a credit, repair, or replacement is issued, Florida Impact
Door Systems Inc. will not be responsible for the return of the unit(s).


Warp shall not be considered a defect unless it exceeds 1/4 inch in the plane of the door of a six-foot eight inch unit, 3/8 inch of an eight foot unit, and or 1/2 inch of a ten foot unit. Warp is any distortion in the door
itself, and does not refer to the relation of the door to the frame or jamb in which it is hung. The term warp shall include bow, cup
and twist. In measuring the amount of warp present in a door, the following method shall be used. Bow, cup and twist shall be
measured by placing a straightedge, taut wire or string on the suspected concave face of the door at any angle (i.e., horizontally,
vertically, diagonally), with the door in its installed position. The measurement of bow, cup and twist shall be made at the point of
maximum distance between the bottom of the straightedge, taut wire or string and the face of the door.


A. Warping of door slab is considered a defect if it exceeds ¼” on a 6/8 panel heights, 3/8” on 8/0 or 1/2” on a 10/0 panel span.
B. “Warp” is any distortion in the door itself and does not refer to the relationship of the door to the frame in which it is hung. Warp shall include a bow, cup or twist. The following method shall be used to measure the amount of the warp in the door; the bow cup or twist shall be measured by placing on a straight-edge of the suspected concave face of the door at any angle whether horizontal vertical or diagonal with the door in the installed position. SPECIAL NOTE: any action on a claim for warp may be deferred at the option of FIDSI for a period, not to exceed one year from the date of claim, to allow conditioning of the door to temperature and humidity.
C. Separation of stile and rail over 1-16” of an inch.
D. A door over 8ft. must have a factory installed multi-point lock OR must have an acceptable alternate lock that intersects the approved reinforcing plate at the header and engages regularly with the door hardware when in the locked position. We recommend locking taller doors down after installation while the door acclimates to its new environment.
E. Flush Face doors (see addendum ‘A’) are constructed using solid species outer and inner full size laminated layers and are more prone to cupping than those built in ‘stile and rail’ fashion. Extra attention should be given to avoid exposure to unequal weather exposures, especially in an unfinished state. Timely finishing of a flush face door slab is critical to insure against cupping in both the horizontal and vertical planes. Unless notified in writing otherwise at delivery flush face slabs will be considered free of defects.
F. Storage of millwork should be in a damp-free area out of direct sun-light; doors can be laid on long edge for short time but otherwise should be laid on a flat surface. Do not allow doors to lean on walls as a bow could develop. Finished surfaces should not be stored in contact with each other.


1. Unsatisfactory service or appearance caused by failure to follow the “Handling, Job Finishing and Installation Instructions” set
forth herein is not covered by this warranty.
2. The appearance of field-finished doors is not guaranteed in any event.
3. Natural characteristics including small knots and blemishes and variations in the color including sap and mineral streak or texture
of the wood are not to be considered as defects.
4. Knot placement, quantity and/or size in rustic doors.
5. The warranty against warp does not apply to 2-1/4” thick doors that are wider than 3’6” or higher than 9’0”. Any doors wider than
3’6” and/or taller than 9’0” are excluded from warranty. See “The Importance of Product Knowledge When Purchasing a Flush Door”, reference “Addendum A”.
6. This warranty does not cover doors that have been altered after shipping.
7. Wood doors are susceptible to expansion and contraction caused by humidity and temperature variations. Natural movements
of wood including but not limited to small surface checking, small joint cracks, raised grain and expansion and contraction or
movement of panels cannot be warranted against.
8. Any condition arising from the neglect or failure to properly maintain the door. Small scratches or rub marks on products that can
be removed with sanding are not considered defects.
9. Small scratches/defects in glass that cannot be readily seen from 6 feet away when the door is in the upright position are not
considered defects per our glass manufacturer’s specifications.


Handling and Installation

1. Doors must be stored flat in a climate-controlled, ventilated room with an operational HVAC system. Cover to keep clean, but
allow air circulation. Do not subject doors to abnormal heat, dryness or humidity or sudden changes therein. Relative humidity must
be maintained at between 40% and 60%.
2. Deliver to building site after plaster or cement is dry.
3. Seal doors immediately. Edge sealing is particularly important. If doors are stored for more than one week, the entire door
including all 6 surfaces (edges, top, bottom, front and back) and cutouts for hardware must be sealed. Primer is not a sealer. Stain
is usually applied prior to sealing and should not be relied upon for achieving adequate sealing.
4. Handle doors with clean gloves avoiding water (rain, snow), oil and dirt. Do not drag doors across one another or across other surfaces.
5. Doors must be installed in conditioned living areas. Relative humidity must be maintained between 40% and 60%.
6. The utility or structural strength of the door must not be impaired in the fitting of the door, the application of hardware or cutting
and altering the door for lights, louvers, panels or any other special details.
7. Avoid placing heating registers too near a door (at least 4 feet away). Excessive heat on one area of the door creates drying out
which results in warp, twist, and checking on the faces.
8. Use four hinges per door on doors 8’0” in height or less, and five hinges per door on doors over 8’0” in height. Hinges should be
set flush with edge surface. Be sure that hinges are set in a straight line to prevent distortion. Allow approximately 3/16” clearance
for swelling of door or frame during future damp weather periods. Doors must be properly hung, installed and swing freely.
9. Exterior doors must be protected from exposure to weather conditions by having an adequate overhang. Adequate overhang
depends on the typical weather conditions of the area where the door is to be used, but typically means an overhang projecting a
distance from the structure equal to the distance from the base of the door to the base of the overhang at its farthest
point from the door.

10. Before finishing, door surfaces must be clean and dry. Doors should not be considered ready for finishing when received. Before
finishing remove handling marks, raised grain or cross grain scratches, burnishes or machining marks, and any other undesirable
blemish by sanding all surfaces in a horizontal position in the direction of the grain.
11. To prevent an imbalance, the same consistency of finish must be applied on both sides of the door. After sealing and staining,
interior doors must receive at least two coats of high quality varnish and exterior doors at least two coats of high quality exterior
grade polyurethane or spar varnish. Apply to all surfaces, edges and cutouts for hardware (including under hinges). Water based
products are not recommended. For painted doors, prime entire door including all edges and cutouts with a high quality oil-based
primer. Paint with at least two coats of high quality oil based paint (exterior grade for exterior doors). Exterior finishes deteriorate
relatively quickly and must be maintained. Inspect doors periodically (at least annually) and refinish as needed.
12. Some species of wood contain a chemical (oak particularly) which reacts unfavorably with certain finishes. Where possible,
the surface should be tested for such unfavorable reaction. Application of a sealer before finishing will usually prevent this difficulty.
13. To reduce the chance of warping and checking on our exterior doors, dark colors should be avoided on all surfaces, especially
on light colored wood species or if the door is exposed to direct sunlight. Black is NOT recommended.
14. Glazed units – Particular attention must be paid when finishing doors with glass. All finish coats must flow from the wood surface
of the door onto the glass by 1/16” and remain indefinitely.

Failure to comply with all of the Handling and Installation and Finishing instructions will render warranty void.

There are no warranties that extend beyond the foregoing, and the manufacturer’s sole responsibility under this warranty is as
stated herein. It shall not be liable for consequential, indirect or incidental damages, or for any amount in excess of
the manufacturer’s price for the shipment involved, whether the claim is for breach of warranty or negligence. We will not pay any cost
to remove defective doors or to install new doors. We are not responsible for any finishing costs or consequential damage.

  • This limited warranty does not apply to exterior wood doors or interior wood doors that are being installed in dry/arid climates
    (such as Arizona).
  • Wood doors are susceptible to expansion and contraction caused by temperature and humidity variation. The natural
    characteristics of wood movement cannot be warranted against since slight shrinking and expansion may occur under normal conditions. Panel misalignment or shrinkage is not considered a defect. Panels are designed to float and can be re-aligned. Occasional touch ups may be necessary. These deviations from perfection are not considered flaws.
  • We offer No Warranty on Fire Doors due to the temperature differences and climate on either side of the door.
  • All doors must be fully sealed on all six sides within 72 hours of receiving them.
  • This limited warranty does not apply to Nick’s entry doors installed in structures that do not allow proper moisture management/drainage of moisture. For example: exterior installation and finish systems also known as (synthetic stucco) without an engineered drainage system.
  • This limited warranty does not apply to Nick’s entry doors installed in structures that do not allow proper moisture management/drainage of moisture. For example: exterior installation and finish systems also known as (synthetic stucco) without an engineered drainage system.
  • Warpage shall not be considered a defect unless it exceeds a quarter inch (1/4”) in the plane of the door. Doors wider than 3’6” or higher than 8’0” (1 ¾” or 2 ¼” thickness) and doors wider than 3’0” or higher than 7’0” (1 3/8”) are not warranted against bow or twist. Warpage is any distortion in the door itself that does not refer to the relationship of the door to the frame or the jamb in which it is hung. A claim for Warpage may be deferred at FIDSI’s option for a period not exceed twelve months after installation to permit the door in question to acclimate to temperature and humidity conditions.
  • Exterior doors must have an overhang / awning above that extends 1/2 the distance of the entry (measured from the foot of the door to the base of the overhang).


  • At Florida Impact Door Systems, Inc. we build flush doors starting with a single sheet interior core(s) made from solid species boards edge-glued into one single piece. Outer-facing single panels are edged and faced glued then pressed on to the structural core. This results in a very strong and unblemished seamless face-grain. Wood varieties whose grain structure and density are best suited for use in exterior millwork offering strength, workability and beauty, tend to be familiar woods such as Mahogany, Oak, Cherry, and contain a natural percentage of moisture at the time of fabrication.
    Changing weather will affect solid wood doors. ‘Stile and rail’ constructed doors have intermediate components to help disperse the forces of weather induced expansion and contraction with structural components and floating panels. During wet tropical periods ‘flush-face’ doors may expand in their openings and gaps between the door and frame may appear smaller or possibly rub. Conversely during dry periods, wood-grains across the surface of ‘flush-face’ doors tend to contract. In extreme cases excessive moisture loss may cause small checks or fissures to appear across their expanse due to loss of mass and cause doors to shrink. Therefore it is important to seal all 6 edges of ‘flush face’ doors as soon as possible with an initial coat of diluted sealer, followed by at least three coats of a good quality oil-based sealer.
    It is universally understood that limiting wood door exposure to weather extremes helps to keep it stable. The natural moisture reduction loss of mass from the “moist to dry air cycle” cannot be considered a manufacturing defect and can be countered by applying a quality penetrating furniture oil ( see maintenance & care addendum) when small cracks first appear. Applying oil to the surface replaces mass lost through drying/shrinking and at the same time helps seal the finished surface to restrict future checking. Even after a proper finish is applied, prolonged exposure to seasonal wet/dry periods may affect overall moisture content In either weather condition it may be necessary to adjust and introduce oil to your door as a result, as these are common issues. It is important to assess these factors especially when purchasing a “Flush Face” style exterior door product.